Quality assurance

The management practices and procedures of Destiny Recruitment Agency Ltd are set out in a comprehensive set of policy documents.  These policies ensure that we meet all statutory requirements for operating a Nursing and Domiciliary Care Agency and therefore address all aspects of Staff Management, Service Users and the preservation of Health and safety Standards.  Quarterly reviews of our policies help to ensure that policies remain up to date at all times.

Destiny Recruitment Agency Ltd as well as being registered with the Care Quality Commission (CQC) for: -

  • Nursing Care
  • Domiciliary Care

Destiny Recruitment Agency Ltd has also achieved the following: -

  • ISO 9001:2000 Certification
  • DBS Registered Body
  • Data Protection Registered
  • REC Nursing and Social Care Registered.
We are therefore subject to the inspection regime of the local offices of the Care Quality Commission to ensure that we are operating to the required standards as set out in the Health and Social Care Act 2008, see our most recent inspection report on the CQC website: www.cqc.org.uk .  ISO 9001:2000 body (IMSM) also conduct annual audits of all our management systems to ensure that they remain up to date and of world class standard.  The Department of Trade and Industry (DTI) also conduct regular inspections which also help to ensure that our processes and procedures remain in line with current legislation.  Regular and continuous training of our care and office staff also ensures that our most valued asset has the right skills and delivers on the agency’s promises.

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